Heather Puffenbarger

Business Agility Practice Lead

Heather brings 14 years of experience in project and product management and applies these disciplines to deliver innovative technical solutions that solve complex business challenges for clients. She is a skilled and versatile consultant with a strong track record across retail, finance, healthcare, and government industries. Heather leverages a wide range of project management methodologies and agile product management practices selecting the approach that best aligns with each client’s unique goals and operating environment.

As a senior Product Owner and Scrum Master, Heather is widely recognized as the go-to consultant for agility, project leadership, and organizational excellence. She consistently demonstrates a deep commitment to quality, collaboration, and continuous improvement—bringing exceptional value to her team members, clients, and the success of the company.

As the leader of our Business Agility Practice, she and her team empower organizations to enhance responsiveness, strengthen collaboration, and accelerate mission-aligned outcomes through modern, adaptive practices.

In her spare time, Heather likes spending time with family and traveling. Her travels are most often to visit family, but she also enjoys traveling to the national parks and somewhere new every year.

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